bet117 is committed to protecting your personal information. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your own information.
Six core principles that guide how bet117 handles your personal data
All data transmitted between your device and bet117 is protected by 256-bit SSL encryption. This applies to account creation, login sessions, deposits, withdrawals, and every other interaction with the platform.
bet117 does not sell, rent, or share your personal data with third parties for marketing purposes. Data is only disclosed to the minimum set of verified service providers required to operate the platform — and only under strict confidentiality agreements.
You have the right to access, correct, and request deletion of the personal data bet117 holds about you. Submit a data request at any time by contacting [email protected] and we will respond within 30 days.
Personal data is stored on secured, access-controlled servers. Passwords are stored exclusively as hashed values — they are never stored in plaintext and are not accessible to bet117 staff. Sensitive payment data is handled by PCI-compliant payment processors.
bet117 collects only the personal data that is strictly necessary for operating the platform, verifying identity, processing payments, and complying with applicable legal obligations. We do not collect data beyond what is needed for these defined purposes.
bet117 uses cookies solely for platform functionality, session management, and aggregate analytics. We do not use third-party advertising cookies or tracking pixels. The cookies we use are documented in detail within this Privacy Policy.
This Privacy Policy applies to all users of the bet117 platform at https://bet117.club. By registering an account or using the platform, you confirm that you have read and understood how your personal data will be handled as described herein. This policy should be read alongside our Terms & Conditions.
bet117 ("bet117", "we", "us", "our") operates the online casino and sports betting platform accessible at https://bet117.club. We are committed to protecting the privacy and security of the personal information provided to us by players in Bangladesh and all other jurisdictions we serve.
This Privacy Policy describes the types of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, the measures we take to keep it secure, and the rights available to you as a data subject. We have written this policy in plain English to make it as clear and accessible as possible.
If you have any questions about this Privacy Policy or the way in which we handle your personal data, please contact our support team at [email protected] at any time.
When you create an account on bet117, we collect the information you provide directly during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, and a username of your choosing. You may also be asked to provide your residential address as part of the identity verification process.
To comply with anti-money laundering obligations and to verify that you meet the minimum age requirement of 18 years, bet117 may request copies of identity documents including a national ID card, passport, or driving licence, as well as proof of address such as a recent utility bill or bank statement. Where a mobile wallet such as bKash, Nagad, or Rocket is used as a payment method, you may also be asked to verify ownership of that wallet account.
bet117 collects transaction records associated with deposits and withdrawals on your account, including amounts, timestamps, payment method identifiers, and transaction reference numbers. We do not store full card numbers or mobile banking PINs. Payment card data is handled exclusively by PCI DSS-compliant third-party payment processors who operate under strict data security obligations.
We automatically collect certain technical and behavioural data when you use the bet117 platform. This includes your IP address, device type and operating system, browser type and version, pages visited, time spent on the platform, game history, betting history, login timestamps, and session duration. This data is used for platform security, fraud prevention, responsible gaming monitoring, and service improvement.
When you contact bet117 customer support — whether by email, live chat, or any other channel — we retain records of those communications, including the content of messages and any attachments you provide. This allows us to maintain a consistent support history and to resolve disputes accurately.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, phone, date of birth | Account creation and identity verification |
| KYC Documents | National ID, passport, proof of address | Age verification and AML compliance |
| Financial Data | Transaction records, payment method references | Payment processing and fraud prevention |
| Usage Data | IP address, device info, game history | Security, analytics, responsible gaming |
| Communications | Support emails, chat transcripts | Customer service and dispute resolution |
bet117 uses the personal data we collect for the following specific purposes:
bet117 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific purpose of the processing:
bet117 shares personal data with a limited set of third-party service providers who assist in operating the platform. These include identity verification providers, payment processors, fraud detection services, cloud hosting providers, and customer support platform operators. All third-party processors are bound by strict contractual data protection obligations and are prohibited from using your data for any purpose beyond the specific service they provide to bet117.
bet117 may disclose personal data to government authorities, regulatory bodies, law enforcement agencies, or financial intelligence units where we are required to do so by law, by court order, or where we have reasonable grounds to believe that disclosure is necessary to prevent fraud, money laundering, or serious harm. Such disclosures are made on a case-by-case basis and only to the extent required by the relevant legal obligation.
In the event that bet117 undergoes a merger, acquisition, restructuring, or sale of assets, personal data held on the platform may be transferred to the acquiring or successor entity. In such circumstances, we will notify registered users and ensure that any data transfer is subject to the same level of privacy protection as described in this policy.
bet117 does not sell, rent, or otherwise commercialise your personal data to advertising networks, data brokers, or any third party for marketing purposes. Your data is not used to build advertising profiles or to target you with third-party advertisements on other websites or platforms.
bet117 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and in compliance with applicable legal retention requirements. Specifically:
Once the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised using industry-standard data destruction procedures.
Cookies are small text files that are placed on your device when you visit a website. bet117 uses cookies to maintain your login session, remember your preferences, and gather anonymised analytics about how the platform is used. Cookies do not contain your password or any payment information.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintain your login session and ensure the platform functions correctly | Session / up to 30 days |
| Functional Cookies | Remember your language preferences and display settings | Up to 12 months |
| Analytics Cookies | Collect anonymised data on page visits and feature usage to improve the platform | Up to 24 months |
| Security Cookies | Detect and prevent fraudulent login attempts and bot activity | Session |
bet117 does not use third-party advertising cookies or cross-site tracking technologies. You may configure your browser settings to block or delete cookies; however, doing so may affect the functionality of certain features on the platform, including your ability to remain logged in between sessions.
bet117 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that affects your personal data, bet117 will notify affected users without undue delay and will take all reasonable steps to mitigate the impact of the breach.
As a user of the bet117 platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid request.
The bet117 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any individual under the age of 18. If we become aware that a minor has registered on the platform or provided us with personal data, we will immediately close the associated account, forfeit any balance, and securely delete all data associated with that account.
If you have reason to believe that a minor has registered on bet117, please contact us immediately at [email protected] so that appropriate action can be taken without delay.
The bet117 platform may contain references to payment partners and game studio providers. These references are informational only and do not constitute hyperlinks to external websites within the body of this policy. bet117 is not responsible for the privacy practices of any third-party organisation, and we encourage you to review the privacy policies of any external service providers whose products or services you use in connection with the bet117 platform.
bet117 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or operational requirements. When material changes are made, we will notify registered users by email or by displaying a prominent notice on the platform. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made.
Your continued use of the bet117 platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes, you should cease using the platform and may request account closure by contacting our support team.
For all privacy-related enquiries, data rights requests, or concerns about how bet117 handles your personal information, please contact us using the details below. All privacy communications must be submitted in English.
Email: [email protected]
Subject line for data requests: "Data Rights Request"
Response time: Within 30 days of receiving a valid request
Operating hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
For questions about responsible gaming data, self-exclusion records, or deposit limit settings, please visit our Responsible Gaming page or include "Responsible Gaming Data" in the subject line of your email.
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