Player Wellbeing

Responsible Gaming at bet117

Gambling is entertainment — and at bet117, we believe it should always stay that way. We provide every player in Bangladesh with the tools, information, and support needed to keep gaming fun, controlled, and within healthy limits.

18+ Minimum Age
24/7 Support Available
100% Free Self-Exclusion
SSL Secure Platform

Our Responsible Gaming Commitments

Six ways bet117 actively supports safer gambling for players across Bangladesh

Strict 18+ Age Verification

bet117 enforces a minimum age of 18 years for all registered players. Every account is subject to age verification as part of our KYC process. Any account found to belong to a minor is closed immediately, with all balances forfeited and data securely deleted.

Flexible Deposit Limits

Players can set daily, weekly, or monthly deposit limits on their bet117 account at any time. Once a limit is set, it takes effect immediately and cannot be increased for a minimum cooling-off period of 24 hours. Reducing your limit takes effect straight away.

Session Time Reminders

bet117 lets you set session time alerts that notify you when you have been logged in for a specified period. Reminders help you maintain awareness of how long you have been playing and encourage regular breaks, which is a recognised strategy for healthier gambling habits.

Time-Out Periods

If you feel you need a short break from gambling, bet117 offers time-out periods of 24 hours, 48 hours, 7 days, or 30 days. During a time-out period your account is temporarily inaccessible for gambling activity. Time-outs cannot be cancelled once activated.

Self-Exclusion

Players who feel that gambling is becoming a serious problem can request permanent or long-term self-exclusion from bet117. Self-exclusion periods start at 6 months and can extend to 5 years or permanently. Once activated, self-exclusion cannot be reversed within the chosen period.

Reality Check Prompts

bet117's platform can display regular reality check pop-ups showing you how long you have been playing in the current session, how much you have wagered, and your net position. These prompts are designed to help you make informed decisions about whether to continue your session.


What Responsible Gaming Means at bet117

Responsible gaming is the set of practices, policies, and tools that gambling operators and players use to ensure that gambling remains a safe and enjoyable leisure activity rather than a source of harm. At bet117, responsible gaming is not a legal checkbox — it is a genuine operating principle that shapes how we design the platform, how we interact with players, and how we respond when a player signals that they may need help.

Gambling, by its nature, involves risk. The majority of players enjoy betting on cricket, spinning slots, or playing casino games purely for entertainment, and they do so without any negative impact on their lives. However, a minority of players can develop patterns of behaviour that go beyond healthy limits. bet117 takes that risk seriously, and we have built a comprehensive set of safeguards to detect, address, and prevent problem gambling before it escalates.

The core principle behind responsible gaming at bet117 is player autonomy backed by meaningful support. We give you control over your spending and playing time, we give you clear information about the risks involved in gambling, and we make it straightforward to access help if you feel your habits are getting out of hand. Every tool listed on this page is available free of charge, directly from your account settings or by contacting our support team.

Golden Rules of Responsible Gaming

Only gamble with money you can genuinely afford to lose. Set a budget before you start and stick to it. Never chase losses. Take regular breaks. Do not gamble when you are under stress, tired, or upset. Gambling is entertainment — not a way to earn money or solve financial problems.

How bet117 Monitors Player Behaviour

Beyond the tools that players activate themselves, bet117's platform monitors account activity for behavioural patterns that may indicate a developing problem. Indicators we look for include sudden large increases in deposit frequency or amounts, extended uninterrupted playing sessions, repeated attempts to reverse withdrawal requests, and significant departures from a player's established gambling patterns.

When our system flags an account for any of these patterns, a member of the bet117 responsible gaming team may reach out proactively to check in with the player, provide information about available support tools, and — where warranted — impose temporary protective restrictions on the account. These interventions are always handled with discretion and without judgment.

Gambling Is Not Risk-Free

All forms of gambling carry financial risk. The house always maintains a mathematical edge. No betting system, strategy, or pattern of play can guarantee a profit over time. Always treat any money you wager as spent for the purpose of entertainment.

Deposit Limits

Set daily, weekly, or monthly caps on how much you can deposit into your bet117 account.

Available in Account Settings

Time-Out

Take a mandatory break of 24 hours up to 30 days. Your account is locked for gambling during this period.

Instant Activation

Self-Exclusion

Permanently or long-term close your account. Available for 6 months, 1 year, 5 years, or permanently.

Contact Support to Activate

Session Reminders

Receive in-session alerts at custom intervals reminding you how long you have been playing.

Available in Account Settings

Self-Assessment Checklist

Honest answers to these questions can help you evaluate whether your gambling habits are healthy

Ask Yourself Honestly

If you answer "yes" to three or more of the following questions, we strongly encourage you to use one of bet117's responsible gaming tools or to seek external support.

1

Do you spend more time or money gambling than you originally planned?

2

Have you tried to cut back on gambling but found it difficult to do so?

3

Do you gamble to escape stress, anxiety, boredom, or personal problems?

4

Have you borrowed money, sold possessions, or neglected bills in order to fund gambling?

5

Do you feel restless, irritable, or anxious when you are not able to gamble?

6

Have family members, friends, or colleagues expressed concern about your gambling?

7

Do you chase losses by continuing to bet in an attempt to recover money you have lost?

8

Have you concealed the extent of your gambling activity from people close to you?

Age Restriction Policy

bet117 has a zero-tolerance approach to underage gambling

Strictly 18+ Only

Access to the bet117 platform, including all casino games, sports betting markets, and live dealer games, is strictly prohibited for anyone under the age of 18 years. It is illegal for minors to gamble, and it is illegal for operators to permit them to do so. bet117 takes this obligation extremely seriously.

Every player who registers on bet117 is required to confirm that they are at least 18 years of age. During the identity verification (KYC) process, we check the date of birth declared against the identity documentation provided. Any discrepancy results in the immediate suspension of the account pending review.

If you share a device with younger family members, we strongly encourage you to:

  • Keep your bet117 login credentials private and never share them with others
  • Enable device-level passcode or biometric lock to prevent unauthorised access
  • Log out of your bet117 account completely after each session
  • Use parental control software on shared devices to restrict access to gambling websites

If you believe that a minor has accessed the bet117 platform, please contact us immediately at [email protected] so that the account can be investigated and closed without delay.

Parental Controls

Consider installing internet filtering software on devices accessible to children. These tools can block access to gambling websites at the device or network level, providing an additional layer of protection beyond bet117's own age verification measures.


How to Activate Responsible Gaming Tools

Follow these steps to set deposit limits, time-outs, or self-exclusion on your bet117 account

Step 1: Log In

Sign in to your bet117 account using your registered username and password. Make sure you are accessing the platform via the official bet117 website.

Step 2: Open Settings

Navigate to your Account Settings panel. Look for the "Responsible Gaming" or "Player Protection" section within your account dashboard.

Step 3: Choose a Tool

Select the tool you wish to activate — deposit limit, session reminder, time-out period, or self-exclusion. Review the terms of each option before confirming.

Step 4: Confirm

Confirm your selection. For self-exclusion and time-outs, the restriction takes effect immediately. For deposit limit increases, a 24-hour cooling-off period applies before the higher limit is active.

Need Help Activating a Tool?

If you cannot locate the responsible gaming settings in your account, or if you need to request self-exclusion urgently, contact the bet117 support team directly at [email protected]. Our team is available 24 hours a day, 7 days a week. All responsible gaming requests are treated as a priority and handled with complete confidentiality.


Getting Help & Support

You are never alone — bet117 and our support channels are here whenever you need guidance

Email Support

Send a message to our responsible gaming team any time. We aim to respond within 2 hours for all welfare-related enquiries.

[email protected]

Subject: "Responsible Gaming Request"

Live Chat

Our live chat support is available around the clock. Look for the chat widget on the bet117 platform to connect with an agent instantly.

Available 24/7

Response time: Under 3 minutes

Response Times

Responsible gaming requests are always prioritised. Self-exclusion and time-out activations are processed immediately upon verification of your identity.

Priority Queue

Bangladesh Standard Time (UTC+6)

If Gambling Is Causing Serious Harm

If you feel that gambling has become a serious problem affecting your finances, relationships, mental health, or daily life, please reach out for help immediately. Contact the bet117 support team to activate self-exclusion, and speak with a trusted family member or friend about what you are experiencing. Taking the first step to acknowledge a problem is an act of courage, and support is available.

Enjoy bet117 — Safely and Responsibly

Your wellbeing comes first. Explore our games knowing that bet117's responsible gaming tools are always available to you. 18+ only. Play within your means.

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